General FAQ:

• How do I know who to hire for the repairs or remodel to my home?

Always do your due diligence! Never hire someone who just shows up at your door and pressures you into hiring them! Take your time and make sure you are comfortable with the company you hire.

- First, make sure you hire a Licensed and Insured contractor.

- Check the company's BBB profile and online reviews, Google, Yelp, Home Advisor, etc.

- Look into if they are local or not. Always hire a local company!

- Figure out what type of materials are being used.

- Ask about the company's workmanship warranty.

- Don' hire a company that offers to cover your deductible. It is illegal and unethical. Not only that, most deductibles are around $1,000.00. The  company will make up for the deductible  they cover by using lesser quality materials and workmanship.

- If possible, avoid signing a contract the same day as your inspection. Make sure you have a solid proposal before moving forward.

Click the button below to review SB38: The Consumer Protection/Residential Roofing Bill of Rights. This is something every roofing contractor should be aware of. If not, don't hire them. It's the law, they should know it!

• Do you accept credit cards?

Yes, a 3% convince charge will be applied for all credit card transactions.

• Do you charge for site visits or estimates?

We do not charge for site visits or estimates.

• Do you offer a Military Discount?

Yes, we offer military discounts on all non-insurance work. Please speak with your Project Manager for more details.

• Are you licensed and insured?

We are fully licensed and insured in the trades and areas where we work.

• Do you work on Insurance Claims?

Yes, we work with all insurance companies. We will be able to fix all your problems on the exterior of your home.

• Do you cover Insurance deductibles?

No, covering deductibles is against Colorado law. Please see Senate Bill 12-038 for more information, The Consumer Bill of Rights linked above.

• How long will it take to receive my estimate for the work I requested?

Depending upon the size and scope of the work you requested will determine how quick estimates are returned. Small repairs may be given immediately on the initial site visit. Larger estimates will be returned no later than next day. If more time is needed your Project Manager will let you know. We want to ensure everything is accounted for so there are no surprises after we start the work.

• What  warranty do you offer?

We offer a (5) year workmanship warranty on all complete roof replacement, on all Simonton windows we offer a (2) year workmanship warranty, all other trade work comes with a (1) year workmanship warranty. We do not offer warranties on small roof repairs.

All products we install come with a manufactures warranty. The warranty will vary based on the products you choose.

• What do I do if my roof is leaking?

Call us immediately! Even if it is raining, we may be able to help. You need to act quickly to ensure you do not incur further damage

Hail / Storm Damage FAQ:

• What should I do if I think I have hail damage?

​Contact us for a free inspection. Here in Colorado, we are impacted by plenty of small hail that may not damage your roof. We will give you an honest assessment of your roof and inform you if you need a small repair, involve your insurance company, or are perfectly fine.

• Is my roof going to leak with hail damage?

In most cases, not immediately. Hail damage creates small holes across the shingles in your roof. Over time you can get moisture in these holes. As well, the sun will accelerate the deterioration of these holes and make them larger. Other elements of your roof may be damaged more severely than your shingles. Vents and sky lights are often penetrated by hail. These cause sever leaks. With your permission, we will temporarily seal up this damage until the item is replaced.

• Does hail damage other things than my roof?

Yes,hail damage may impact the elevations of your home or business as well. Siding, windows, doors, paint and other exterior elements may be damaged as well. We offer full free exterior inspections.

• I just had my roof replaced we had a hail storm in our area. Could my roof be damaged?

Unfortunately, yes. Hail damage can impact any roof system regardless of your roof's age.

• I found some shingles in my yard after a wind storm, what should I do?

Don't panic! If you see shingles in your yard its probably not yours. The wind will blow debris from one part of your neighborhood to another. However, we do recommend you call us for a free roof inspection.

 

 


 

Insurance Claim FAQ:

• I have a insurance claim, what do I do?

Call us to set up an appointment with one of our Project Managers. All of our team members are experts at working with insurance claims. We will help take the hassle of your insurance claim off your shoulders, letting you focus on your life.

• The check my insurance company sent me doesn't seem like it is enough for the work they outlined, what do I do?

Depending on your insurance policy will determine what is covered. Replacement Cost Value (RCV) vs. Actual Cost Value (ACV). RCV means that the insurance will cover the entire replacement cost for your insurance claim. ACV means the insurance company is only covering the depreciated value of your claim, this is a less common policy.

Most insurance companies distribute payment between at least two checks. The first check that is issued covers the ACV, minus your deductible. The second check covers any RCV plus any supplements. The RCV payment is released by your insurance company after the work is completed, and the invoice is submitted.

• My mortgage company is listed on the check my insurance company gave me, what do I do?

This is not uncommon. If your mortgage company is listed on your check you must contact them and receive their endorsement. Requirements vary between mortgage companies. If additional paperwork is needed, we are happy to work with you and your mortgage company to get everything taken care of.

• My insurance company did not account for all the damage on my property, will the additional damage be covered?

If the damage was from the storm that the claim is covering, yes. It is not uncommon for items to be left out of an insurance claim. This is not malicious or intentional by your insurance company. Items may be obscured or overlooked during your adjuster’s inspection. We will help evaluate the damage, document it, and provide a supplemental estimate for the damage. If you choose to work with us, we will send the supplement to your insurance company for them to approve it. We work as your advocate to make sure you are taken care of.